According to Zhi Tong Finance APP, the 12th Beijing International Aging Industry Expo was recently held in Beijing. JD.com appeared at the expo, presenting its one-stop elderly care service achievements across health, housekeeping, robotics, and finance to global clients.
Among these, JD HEALTH (06618) focused on showcasing a one-stop smart health and wellness solution for the elderly, built on its "medical consultation, examination, diagnosis, and medication" closed-loop service model and full-scenario AI capabilities, covering the entire service chain from online diagnosis and treatment and home nursing care to smart hardware and a full range of elderly care products.
To address the pain points of elderly patients with chronic diseases who face difficulties in seeing doctors and frequent follow-up visits, JD HEALTH, leveraging the Geriatric Center of JD Internet Hospital, enables elderly patients to complete follow-up consultations and prescriptions without leaving home, with medications delivered directly to their doorsteps.
At the same time, powered by its self-developed medical large model "Jingyi Qianxun," AI doctor "Dawei," AI pharmacist, AI nutritionist, and expert intelligent agents work together to provide 24/7 health consultations, medication guidance, and long-term follow-up services, forming an AI-driven closed loop covering triage, consultation, examination, and medication purchasing.
In terms of home nursing care, JD Nurse Home Visit recruits licensed nurses with years of clinical nursing experience to provide elderly people with more than 60 types of door-to-door services, including injections, stitch removal, pressure sore and bedsore care, and ventilator and oxygen concentrator setup, with professional nursing delivered to the doorstep in as little as one hour.
JD HEALTH also provides elderly users with a full range of specialized health and elderly care products, including chronic disease medications, health monitoring devices, rehabilitation therapy, and nutritional supplements, supported by pharmacists and nutritionists offering 24/7 online guidance, forming a "products plus professional consultation" service package.
Meanwhile, JD HEALTH continues to advance "AI plus medical devices," launching smart hardware such as AI CGM and AI ventilators that connect to the JD HEALTH APP, enabling full-cycle management of monitoring, analysis, intervention, and companionship, making smart devices a "health partner" by the side of elderly people.
From online diagnosis and treatment to home nursing care, from health products to smart hardware, JD HEALTH is leveraging its "AI plus full-scenario" capabilities to enable elderly people to enjoy professional, convenient, and warm health and elderly care services at home. In the future, JD HEALTH will continue to deepen its presence in the silver economy health sector, continuously enriching service scenarios, and bringing elderly people a more thoughtful and accessible smart health and wellness experience.